Prepare before you enquire.

A practical document preparation checklist

1. Start with the guide for your loan type. The initial enquiry does not need document uploads.
2. Ask the team for the specific lender’s document list. Avoid sending unrelated personal records.
3. Check that images are readable, complete and show the requested front or back. Keep original files.
4. Use the secure upload link provided for your case. Never share passwords, OTPs or bank login credentials.
5. Check for correction requests and use your reference to track progress.

Questions to ask about a written loan offer

• What is the interest rate and can it change?
• What is the repayment schedule and total amount repayable?
• Which processing, insurance or other charges apply, and which are optional?
• What happens if you repay early or miss a repayment?
• Who can answer questions or handle a complaint?

A monthly EMI estimate alone does not describe the complete cost. Read the lender’s documents before agreeing. Our calculators are illustrative.

Keep track of the application

Save your enquiry/application reference. Use the registered mobile number on the tracking page. If you need help, raise a support request rather than submitting the same enquiry repeatedly.